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Commercial HVAC equipment built to last, from the best brands in the business.
SEMP evaluations that have saved clients over $500M in operating costs.
Fire, security, and access control layered into one integrated platform.
PHI, UV, HEPA, and bipolar ionization technologies for healthier facility air.
24-hour emergency response and ongoing Technical Support Programs (TSP).
Build your expertise with hands-on training led by experienced industry professionals.
Simplify procurement through our TIPS cooperative purchasing contract for public agencies.
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Every manufacturer we represent and download our line card.
Authorized LG VRF and ductless parts, backed by direct manufacturer support.
Troubleshooting help before you order a part or service a system.
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Submit a service request and our team will respond as soon as possible.
Please review the following warranty policy and process prior to submitting your claim to BCS. All claims will be responded to as soon as possible.
Please reference this number on all correspondence.
Please note that credits are subject to manufacturer claim processing timelines. We will notify you once approved.
Regardless of the date replacement parts are purchased, claims submitted outside of the unit’s warranty coverage will not receive credit.
Check this box if the address listed above is different from the company's billing address.
If replacement parts have been purchased from BCS Parts, this PO number MUST match the PO used on the invoice for the corresponding purchase. The claim will not be filed if the PO numbers do not match.
Remember, you must provide a case number from the manufacturer tech support on all controls and drives. A case number is now required for an AAON Compressor Claim. Please take a look at our Warranty Policy and Process for more information.
FAULTY PARTS MUST BE RETURNED TO BCS WITHIN 10 BUSINESS DAYS OF REPAIR TO RECEIVE CREDIT.
Please include pertinent info, such as error codes and gauge readings.
Pictures of parts that are damaged, missing*, installed/wired incorrectly, and/or leaking are required for warranty submission. Pictures of the unit and all motor and/or compressor nameplates are also required. Video must be provided for any equipment making irregular sounds so that vendor warranty admins can evaluate the issue. Freight is not covered under the warranty policy.
Credit may not be issued for parts not returned to BCS within 10 business days. If for any reason the warranty claim is denied, it is the technician's responsibility to return to the site and gather any/all appropriate information. If BCS is unable to receive warranty credit due to incorrect information, unreturned parts, or lack of case number, no credit will be provided to the customer. Form must be fully filled out or no claim can be filed with the manufacturer.
*Photos of missing parts should show where missing parts should be.
Please use the field below to upload photos in JPEG format. If video submission is required, kindly email it separately to warranty@bldgcontrols.com.
AAON now requires a picture of the unit and all motor and/or compressor nameplates. Failure to include it will result in claim rejection. A case number is now required for any AAON Compressor claim.
